Android
Billing & Subscription
How can I change my payment method?
If you purchased a subscription from Google Play, please refer to Google’s instructions on changing the payment method associated with your Google A...
How can I cancel the subscription?
Users can only cancel a subscription in the settings of their Google Account, as we don't have access to it and are not authorized to manage subscript...
How can I change my subscription period?
You can manage your subscription through Google by following these instructions . However, according to their procedure, a plan can only be upgraded ...
How much does the subscription cost?
Once you open the app and finish setting up a profile, you get to the payment screen, which has all the up-to-date information on the currently availa...
Is my subscription auto-renewable?
Currently, we do not offer single-period purchase options, and all subscriptions are renewed automatically by default. Your subscription will renew ba...
How can I get a refund?
Please make sure you've canceled your purchase: you can easily do so by following these instructions provided by Google Help . When you cancel a sub...
App Features
How does the program work?
Fottur is a hiking and biking app that helps you discover new trails and routes, explore nature, and improve your physical and mental well-being. With...
Can I use the app offline?
Created with outdoor activities in mind, Fottur fully supports offline mode, so nothing stands in your way in your pursuit of adventures! You can down...
How can I find hikes in my area?
You can find hikes near you in the “Explore” tab. The screen will automatically show you all trails nearby, but you can also use the search filters to...
Can I modify my saved trails?
At the moment, you can download trails for offline use and delete them when you no longer need them saved on your device. To delete a downloaded trail...
Compatibility & Integrations
Do you have a desktop version?
Fottur is only compatible with mobile devices running Android 11 or later, and we don’t currently have a desktop version. The app was developed specif...
What are the supported devices?
The application is only compatible with Android devices running Android 11 or later.
Technical issues & Troubleshooting
